Reviews & Testimonials

Dr. Mistic and her staff were very nice and professional. They performed tests on my hearing and explained the results in terms that I could understand. They showed a genuine concern for my condition and sent me to a specialist for specialized treatment.

— Bobby R. Miller

The most awesome group I’ve ever used for my audiologist! Dr Edwards and Dr Mills are both very professional, very knowledgeable and will work with you, whatever your needs are! I have to mention Amy as well, she has gone above and beyond the call of duty as well. From getting parts, to searching for new hearing aids to finding the best accessories that meet my needs, they have been great!! I’ve had a hearing loss for over 35 years and they honestly do care about every single person that walks in the door. No matter where you are, they are here for you! I highly recommend them for any hearing needs you may have!

— Chris Miller

We were so impressed with Dr. Edwards and her Staff. My husband is very happy with his new hearing aids and it has already made a huge difference in our ability to communicate with each other. We learned so much from Dr. Edwards and she made the experience comfortable and fun. We have complete trust in New Sound Solutions!!

— Jana Sessions

Wonderful, friendly, sweet staff!  Dr. Edwards is super dedicated to making your experience comfortable and is very concerned for the customer's needs and to meet the customer's hearing needs.

— Michelle Wilson

Incredibly friendly staff who take the time to address all your questions! Recently lost one of my hearing aids. Dr. Mills was able to get it replaced within a couple days! They are very aware of my needs to stay safe from COVID and made the task of getting the new one properly programmed incredibly easy!!

— Patricia Long

My experience has always been excellent with Sound Solutions. I have a profound hearing loss and have used hearing aids for over thirty years. The products Sound Solutions sell are superior to all other hiring aids I have ever used. The staff of Sound Solutions is more knowledgeable than other companies and they are more helpful addressing the client’s problems. I recommend this company to all users you will not be disappointed.

— Charles Belew

Dr. Julie Mistic was very professional and helpful. I was impressed at the regular communion from New Sound through each step. I love my hearing aids and have been telling everyone about them. The best part is no batteries as they are rechargeable.

— Sally Young

Dr Mills was my Dr and she was a delight to work with made the test easy explained each one before we started,she made me feel as if I had known her along time,very knowledgeable I was very comfortable a nice experience for me as it had been a long time since I had my hearing done

— Melba Bloodworth

After recently moving to the area we were looking for an office to handle our hearing aid needs.  The first visit was great.  The staff was extremely accommodating, pleasant and knowledgeable.  Will definitely be returning for future visits.

— Joy Henning

For several years, Dr. Terri Edwards, Au.D of NewSound Solutions has taken care of the hearing needs of my husband, Pat, and me. Recently we spent a couple of hours with Dr. Edwards. I had a laundry list of questions and needs as did my husband! Dr. Edwards was able to solve the concerns Pat was having with the fitting of his ear molds-- without having to remake them.  She also helped me solve the problem of a lost right hearing aide. Dr. Edwards knows her business and so do Amy and Cheyenne. They are all so efficient and so nice about it! I speak for both of us.

— Jeanette & Pat McKennon

History, physical exam, and testing were thorough, efficiently, and professionally done. I felt that the whole office staff as a team cared about solving my frustrating hearing deficit problem and would provide long-term support as I adjusted to using the hearing instruments. Now I can really hear those birds singing!

— Anesia Garmon

NewSound Solutions is the greatest! Dr. Terri Edwards and her staff are caring and helpful, and they “know their stuff.” My husband and I have been patients of Dr. Edwards for over 4 years and are so thankful for the improvement in our hearing. We were dealing with the wear and tear of aging on our hearing and the hearing devices we were fitted with have made an amazing improvement in our lives. We have no more stress from not being able to hear conversations with family and friends. Add to that the fact that Dr. Edwards and her staff are there to help with any problem and life just got easier. Thank you NewSound Solutions.

— Katherine Myers

Being an active woman having to face issues with tinnitus and loss of hearing was very challenging for me until I met Dr. Terri Edwards. I live about 80 miles from her clinic, but it was worth the drive. She took the time to explain to me in a very common language what was going on in my brain that triggered the tinnitus and the results of my hearing test. I felt very comfortable all the way. Dr. Terri Edwards is a warm-hearted doctor who understands the impact having to start wearing hearing instruments have on a person, that is otherwise super healthy. Please go see Dr. Terri.

— Libby Laurent

My wife and I were very happy with our experience. Terri spent a lot of time explaining what my issues were and what she could do to help. She also answered every question I had and I asked a lot of questions.

— Vince Parro

Dr. Terri Edwards and her staff give excellent and personalized service to their patients. While trying new hearing aids they worked with me tirelessly to make sure I had the best solution for my hearing difficulties. I have been seeing Dr. Edwards for the past five years and the 50 mile drive one way to receive this specialized care is time well spent.

— Twila Richey

Dr. Edwards has the utmost respect for the patient and their concerns.  Her commitment to treating everyone like she would treat her own family is unmatched.  Thank you for your outstanding treatment and service.

— Jared Brader

I am posting this on behalf of my wife who has been a patient of Dr. Edwards for 4 years and has always received exceptional service. She went in recently believing she was going to be told she needed new hearing aids and was not sold new hearing aids, but to have her current ones rebuilt! Expecting thousands to be spent and ended up at a couple of hundred. Thank you to Dr. Edwards and her office for not selling something that was not needed!

— James Rogers

I was very impressed with the whole experience and happy to leave with my device going home with me. When I spoke with my husband his first question was when do you get it and I told him I have it now. He was surprised. I'm anxious to see how long it will take for me to see notice the difference being around a few people and then with a bunch of people. I am hopeful the device will help with the real problem. Thank you so much.

— Michele Walker